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harm of any nature whatsoever resulting directly or indirectly from using the Longines watch or from any operational failure, defect or lack of precision in the watch.

damage to any part of the watch resulting from unsuitable/improper use, neglect, carelessness, accidents (knocks, dents, crushing, glass breakage, etc.), incorrect use of the watch, or failure to follow the instruction manual.

normal wear and tear (such as scratches on the case and/or glass alteration of the colour and/or material of cases, straps, bracelets and chains made of leather, textile, rubber or any other non-metallic material the PVD coating the colour of bronze).

The warranty for the replacement watch expires on the same date as the warranty for the replaced watch. undertakes to replace it with an identical Longines watch or another Longines watch with similar characteristics. In the event that repairs cannot restore your Longines watch to full working order, La Compagnie des Montres Longines, Francillon S.A. During the term of the warranty and on presenting the valid warranty certificate, you are entitled to have any defect repaired free of charge.

The warranty takes effect only if the warranty certificate has been dated and fully completed by an official Longines dealer (“valid warranty certificate”). The Longines international warranty covers defects in materials and manufacturing that exist at the time of delivery of the Longines watch purchased (“defects”).

grants you, with effect from the purchase date, a twenty-four (24) month warranty on all Longines ® watches models and a five (5) year warranty on the automatic watches purchased from January 1, 2021, under the terms set out in this warranty. La Compagnie des Montres Longines, Francillon S.A. Longines is delighted you have chosen a timepiece from its collection, which lives up to the brand’s long-established know-how, based on research combined with technical excellence and timeless elegance.